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Course Code: SEM240

This seminar is to familiarize managers with the social side of managing. A well-rounded manager must be comfortable not only with the technical aspects of the job, but also with the public aspects. The manager needs to be conscious that the social skills are just as important as the other skills in maintaining the organization’s image. This seminar will help participants to focus on the “soft” management skills and acquire the finesse which impacts on the image of the organization.

Topics covered include:

  • Business Manners
  • Receiving Visitors
  • Telephone Manner
  • Dressing for Business
  • Social Events 


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