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Course Code: SEM245

Effective people skills are essential for success in business, organizations and industries. Technical professionals need skills to manage and communicate with staff and to make the transition from specialist to generalist. This seminar has been specially developed for technical managers who want to learn the finer skills of motivating, communicating and managing staff for peak performance. Using examples and exercises, individuals will be exposed to technical skills for motivating staff to maximize performance.

Topics covered include:

  • Using Communication to Lead Effectively
  • Techniques to Move Successfully from a Technical Expert to a Manager
  • People Skills vs Technical Competencies
  • Practical Techniques for Resolving Conflict and Handling Change

 

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