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Course Code: GMN220

This course is designed for office managers, senior secretaries, supervisors and other people concerned with the co-ordination and planning of work done in the office. It provides the administrative tools necessary to analyze problems, set priorities and devise solutions. 


It also deals with the equipment, methods and procedures used to accomplish tasks, and to manage office personnel.


Topics covered include:

  • The Managerial Process
  • Telecommunications
  • Office Layout Forms Design and Control Motivation and Supervision of Personnel Business Etiquette Quality and Quantity Control. 

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