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Course Code: GMN240

The supervisor is the key link between the strategic plans of senior management and the realization of those plans by non-managerial employees.

This course provides the supervisor with the skills, knowledge and attitudes to guide a work group towards the effective achievement of objectives within an overall planning framework.

Topics covered include:

  • The Function and Role of the Supervisor in the Organization Structure
  • Work Planning and Scheduling
  • Proper Selection of Staff through Effective Interviewing Techniques
  • Induction and Training
  • Motivation and Leadership
  • The Japanese Experience and Performance Appraisal and Counselling. 

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