The Barbados Institute of Management and Productivity (BIMAP) was established as a non-profit organization to improve the operational effectiveness of organisations by developing solutions and building the internal capability of our clients.
This course is designed to give participants a thorough understanding of the principles of customer service and the crucial role that quality customer service plays in the success of organizations. The importance of developing personal performance and delivering quality customer service consistently will be emphasized.
This course in Business Law is designed to give participants an understanding of general areas of law to include an introduction to contract law and the essential features of contractual agreements. Legislation surrounding the Sale of Goods and the rights and obligations of consumers and merchants are also evaluated.
This course is designed to introduce participants to the important role of economics. It introduces students to the basic tools of economic analysis, and the principles necessary to appreciate economic relationships, business behavior, and consumer choice.
The programmes offered are great. I believe more people should invest in taking courses at BIMAP. The instructors are great! They spend extra time with you just to make sure that you understand, during and even after the class. My experience was great and I would encourage others to enroll in a programme at BIMAP.