The supervisor is the key link between the strategic plans of senior management and the realisation of those plans by non-managerial employees. The course will provide participants with a basic understanding of performance appraisals and counselling, communication and motivation.
The course is designed for both those who are functioning first time supervisors as well as those who aspire to be supervisors sometime in the future.
The objectives of this course are to:
- Provide the participants with the skills to enable supervisors to adapt to changing demands in the future.
- Provide participants with the necessary knowledge, skills and behaviours for supervisors to increase their effectiveness in their current roles