This course prepares managers/users of information systems to effectively manage and control information technology (IT). Participants will identify the opportunities presented by IT, its limitations, problems involved in its use and the impact of new technology. They will learn to differentiate between the available alternatives to acquire efficient, reliable, cost-effective systems within the constraints of the overall organizational plan.
Topics covered include:-
- An Introduction to Information Systems (Approaches to information systems, Finance and Accounting systems, Human Resources Systems, Business process and information systems, The effective use of information systems in business
- The Growth of Information Technology in Business (The Management of Information Technology as a business function, Defining information systems, Information system relationships, Product life cycle
- The Role of Information Systems (Organisations, Decision Making, Management and its functions, Business Strategy)
- Business Models in Electronic Commerce, E-Business and competitive advantage, Collaboration, Applications for E-business, Business process change
- Social Issues and their Impact on Information Systems, Political issues and the impact of information systems, Ethical issues and the impact of information systems, Morality and the information system, Professional codes of conduct, The right to privacy in an information age
- Computer Hardware Concepts (Peer to peer computing and business impacts, Client-server computing, Thin client computers, Virtualisation and virtual computing environments, Procuring, acquiring and managing hardware assets, T C O (Total Costs of Ownership)
- Computer Software Concepts (Software types, Systems software, Applications software, Software development and the associated life-cycle, Managing software assets)
- Data Resource Management (Change Management and business process engineering, Systems Analysis and design, Prototyping, Data organisation via File Management, Data organisation via Database Management, Database trends and techniques
- Telecommunications Networks and their Impact on Business, The Internet and its business impact, Enabling electronic commerce and electronic business
- Wireless Networks (Voice Over IP and its impact, Electronic mail, Androids, PDA’s and laptops, Unified messaging
- Information Security (Hackers, Drive-b y’s, Viruses, Malware and Business Impact, Application security
- Security Management Practices (Operations security, Access Control Systems, Physical Security
- Telecommunications, Network and Internet Security (Cryptography, Business continuity planning and disaster recovery, Privacy issues and information security).