I’m sharing my experience with FastESALetter.com so others can make a more informed decision. I went in hoping for a legitimate ESA letter that would actually hold up if reviewed by a landlord. Unfortunately, the service raised more concerns than confidence.

What went wrong for me

Felt like a checkbox service
The “evaluation” was extremely brief and felt automated. There was no meaningful discussion of my situation, symptoms, or ongoing needs. It didn’t resemble a real mental health assessment.

Low-quality, generic letter
The ESA letter I received looked mass-produced, with very little personalization. It didn’t inspire confidence, especially knowing how closely ESA documentation is reviewed in 2026.

Marketing focus over credibility
Everything about the service emphasized speed and instant approval. That might sound appealing, but when housing is on the line, credibility matters more than turnaround time.

Support dropped after payment
Before paying, responses were quick. Afterward, getting clear answers became difficult. Questions about landlord challenges or verification were met with vague replies.

No real backup if issues arise
There was no reassurance or clear process if a landlord questioned the letter. I felt completely on my own once the document was delivered.

Final thoughts

FastESALetter.com may work for people who just want a fast document, but if you need a solid ESA letter that can withstand scrutiny, this service felt like a gamble. I personally wouldn’t rely on it for something as important as housing security.

My recommendation: work directly with a licensed mental health professional who actually knows your history and can provide legitimate, ongoing care—not just a downloadable letter.